Of course we always assume that our customers are honest and use our service with the right intentions. Fortunately, in most cases this is the case.
However, when a shipment meets certain characteristics, it may be marked as a ‘potentially fraudulent shipment’. In that case, we are forced to request additional information from the account holder and/or the shipment. In the meantime, the account will be set to STANDBY and the parcels cannot be forwarded.
PriParcel has a zero tolerance policy when it comes to fraud. We want to provide a fair and honest service that is very convenient for customers, but we do not want to cooperate in any way with unfair practices.