STRICTER RULES FOR
DHL and PostNL have changed the guidelines for the use of their parcel-/pickup points
The use of parcel-/pickup points as a location to receive parcels
You can only choose a pickup point within 15 km. from your parcel forwarding address
When you want PriParcel to forward a package to you, you can also choose a DHL parcel point or PostNL pickup point. As a rule you always need to provide a parcel forwarding address in the area of this point. That given parcel forwarding address must now be near that pickup point. If a parcel forwarding address is not near (within 15 km) from the pick-up point it is not possible for PriParcel to book your shipment. The software from DHL and PostNL prohibits this.
The reason for PostNL and DHL to take these measures is to counter fraud. Of course this does not effect just PriParcel but everyone that wants to use a parcel point as a pickup location. PriParcel has no influence on these new rules set by PostNL and DHL and will therefore simply have to take them into account.
As a customer of PriParcel you are responsible for the correct parcel forwarding address. You can make/select this address in the PriPortal. Make sure that this parcel forwarding address is NOT the pickup location itself. If a shipment is returned due to an incorrect parcel forwarding address we have to charge you the return costs.