Prohibited & restricted items
Laws and regulations regarding the transport of goods differ per country. The list below contains items that cannot be shipped, or in other words are prohibited. However, please note that this list is not exhaustive and the rules and restrictions are subject to constant change. We endeavor to keep this page up to date, from the information provided by our carriers, but ultimately you are responsible for only sending products/goods with us that comply with all government and courier restrictions.
Remember that prohibited items cannot be shipped at all. Restricted items have reduced shipping options by quantity or specific type of item and may require special documentation or additional costs. If you are concerned about your product, please contact our customer service.
Prohibited items
Products that can spoil
Money, coins, debit cards, credit cards, valuable documents (e.g. passports)
Livestock
Human organs / remains
Animals and hunting trophies
Unaccompanied luggage
Fertilizer
Personal protective equipment
Prohibited items such as firearms, etc.
Narcotics/drugs
Dangerous goods (e.g. chemicals, paints, fireworks, batteries, etc.)
Parcels with an inherent defect which, because of their nature, can damage people, merchandise, or equipment
Illegal goods such as counterfeit products
Products whose transport is legally prohibited in the country of origin, transit, or destination
Products that require special facilities, safety precautions, or permits
Restricted items
Products of exceptionally high value (e.g. antiques)
Food products, unless well packed and shipped unconditioned
Plants, except flower bulbs
Parfumes
Products that can be considered offensive, such as pornography or goods that are politically sensitive, must be packaged correctly and the packaging may not be perceived as provocative
Alcohol
Rules per carrier
As stated, the rules differ per country, but the rules can also differ per carrier. That is why we refer you to the website pages of the carriers with whom we work. These pages describe in detail which goods are and are not transported or which additional rules apply. Click on the logos below to go to the relevant web page.
