Questions & Answers regarding use of the PriPortal

Click on your name at the top right of the PriPortal and choose Support. There you can create a support ticket.

Yes, we do. It is not necessary to specify expected shipments in the PriPortal. This function is mainly intended for your own administration, so that you can keep an overview of the packages you have ordered.

Yes, you can. You can add additional names in your account and this may also be an alias.

When you are in the PriParcel environment (in the PriPortal) click on Settings. There you can change or add recipients.

When you are in the PriParcel environment (in the PriPortal) click on your name and choose ‘My account’. Select Addresses in the left column. There you can change or add addresses.

The password must contain at least 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character.