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Use of the PriPortal2020-05-28T22:45:51+01:00

Questions & Answers regarding use of the PriPortal

How do I open a support ticket?2020-05-28T22:26:06+01:00

Click on your name at the top right of the PriPortal and choose Support. There you can create a support ticket.

Does PriParcel also accept packages that are not declared as expected shipments in the PriPortal?2020-05-28T22:24:17+01:00

Yes, we do. It is not necessary to specify expected shipments in the PriPortal. This function is mainly intended for your own administration, so that you can keep an overview of the packages you have ordered.

Can I receive packages under another name?2020-05-28T22:21:04+01:00

Yes, you can. You can add additional names in your account and this may also be an alias.

How can I add additional names / addressees?2020-05-28T22:18:27+01:00

When you are in the PriParcel environment (in the PriPortal) click on Settings. There you can change or add recipients.

How can I add or change my parcel forwarding address?2020-05-28T22:17:26+01:00

When you are in the PriParcel environment (in the PriPortal) click on your name and choose ‘My account’. Select Addresses in the left column. There you can change or add addresses.

What are the password requirements?2020-05-28T22:03:30+01:00

The password must contain at least 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character.

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