If you frequently use our services, it is also possible to top up your e-wallet via direct debit. We will send you a form to authorize this. A few days before an amount withdrawal is made from your bank account, you will receive a message about this. Please note that a security deposit can be requested.
For businesses with a large volume of parcels we can arrange other methods of payment. Please contact the administration about this.
A combined specified invoice which also includes the other Pri-services (if you use any) will be sent by email in the first week of the new month. Here you will find an overview of the costs incurred. The remaining e-wallet balance is also stated. If you want to know your e-wallet balance in the meantime, you can view this in the customer portal.
For customers with a valid VAT number outside the Netherlands and within the EU, the VAT can be transferred. Contact the administration for this. Under certain conditions, companies and individuals established or living outside the EU can be billed without VAT.